Retailers are going through a tough time. In 2019, everyone was talking about the retail apocalypse.Then in 2020, COVID-19 changed everything. Shopping habits have changed, probably for ever. Even when things begin to improve, retailers will have to work hard to get people back into stores.
Living up to customer expectations will be difficult.
Fundamentally, retailers have to answer one question. “Why should I go to the effort of going to your store when I can just click on this web site?
Ombori’s apps have been designed primarily with retailers in mind. These can include department stores, chains with multiple locations, shopping malls and pop-up stores, as well as grocery stores, fashion retailers, furniture stores, and more.
All of our apps are fully integrated via Ombori Grid, and connect with your existing systems and content. They provide a unique seamless interface between the physical and digital worlds to create a true omnichannel or unified commerce experience which your customers will love.
By combining our modular, configurable apps using Ombori Grid and standard hardware, retailers can rapidly deploy affordable, customized solutions to a wide variety of problems.
Ombori apps can easily be combined into unique multi-function devices or kiosks, depending on your specific and unique needs.
For example, you could combine Guided Selling, Wayfinder, Endless Aisle and Self Checkout to create a location where customers can find out about offers, get product recommendations, find out whether those items are in stock, find out where they are located in the store, or place an online order and have them shipped to their home if they’re not in stock, and pay for their purchases.
Great for customers, less work for your staff!
Since all Ombori apps can be managed 100% remotely, they can easily be used across multiple locations. Content can be shared between several facilities or adapted for each individual location.
Digital content can include static images and text, videos, and interactive apps. It can be configured using a simple playlist or can be context-sensitive, driven by a variety of triggers, including time of day or weather.
For example, you could create a Guided Selling and Endless Aisle station which shows customers videos of furniture, then allows them to select the items they are interested in, see all the available options, and configure their perfect sofa. They can then place an order and have it shipped to their home.